Privacy Policy

PRIVACY POLICY

OUR COMMITMENT TO YOUR PRIVACY

SL MFG  a division of Willtoride® Ltd ("WTR") respects your privacy. We are particularly sensitive to privacy issues on the Internet and therefore we provide this Privacy Policy so you know about our online information practices and understand how we treat the information we receive about you from the Internet.

THE INFORMATION WE COLLECT

 

In general, you can browse our website without telling us who you are or revealing any personal information about yourself. We are, however, able to determine your IP address. We use your IP address to help diagnose problems with our server, to administer our website, to measure the use of our website and to improve the content of our website. In short we use your IP to gather aggregate demographic information. There are a few places where we give you an opportunity to provide us your personal information. This refers to information that lets us know the specifics of who you are. When you engage in certain activities on our website, such as ordering a product, entering a contest or sweepstakes, filling out a survey, sending us feedback.  We may ask you to provide certain information. If you choose to share any personal information with us, you will see that the amount and type of personal information we request depend on how you use our website. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including postal code), email address, telephone and facsimile numbers, and other personal identifying information. When ordering products on our website, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

THE WAY WE USE INFORMATION

 

We may use your personal information for particular purposes such as processing your order or for marketing research and other marketing purposes and for providing you with the latest product and promotional information and other information that might be useful to you. We may use your personal information to deliver information to you and to contact you regarding administrative notices. We may share this information with Sugarlife affiliates, dealers or other business partners to support your customer relationship with the company. We must release your credit card information to the card-issuing bank to confirm payment for products purchased on our website; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service. We will not give or sell this information to any other company for its use in marketing or solicitation.

CONTEST AND SWEEPSTAKES 

We may run contests or sweepstakes relating to this Web Site, either ourselves or through a third party. In the event we  run a contest or sweepstakes, a set of rules or terms governing the  contest or sweepstakes will be provided. The rules or terms for each  contest or sweepstakes will specify how the information gathered from you in connection with the survey, contest or sweepstakes will be used and disclosed and otherwise govern your participation in the contest or sweepstakes. Please read such rules carefully before participating in or entering any contest or sweepstakes relating to this Web Site or any other web site.

UPDATING AND CORRECTING YOUR PERSONAL INFORMATION 

You may access and correct your personal information by writing us at:

Sugarlife MFG 
247 36 Ave NE                     
Calgary, AB 
T2E2L4

Please include your name, address, and/or email address when you contact us.

We encourage you to promptly update your personal information if it changes.

 YOUR CHOICE ON COLLECTION AND USE OF YOUR INFORMATION

 

We may, from time to time, send you mailings regarding our products and services. We will send you these mailings only if you indicated that you do not object to these offers. If you do not wish to receive further information from Sugarlife you can send us an e-mail at hello@sugarlifesnowboard.com and tell us that you do not want to receive future communications. You may ask to have the information on your account deleted or removed, however, because we keep track of past transactions, you cannot delete information associated with past transactions on our website. In addition, it may be impossible to completely delete your information without some residual information because of backups.

We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. The Sugarlife website contains links to other non- Sugarlife websites. Willtoride Ltd is not responsible for the privacy practices or the content of such websites and you should exercise your best judgment when sharing personal information on these websites.

CHILDREN AND PRIVACY

This Web Site is a general audience website and is not directed for use by children. We do not intend to collect Personal Information from anyone who is under the age of 13. If you are under the age of 13 you should not provide any Personal Information to us and you should use this Web Site only with the involvement of a parent or guardian. If you are a parent or guardian of a child under the age of 13 and suspect he/she has provided Personal Information on or through the Web Site, please contact us as set forth below under "How Can I Contact You Regarding This Privacy Policy?"

CHANGES IN PRIVACY POLICY

We reserve the right, in our sole discretion, to revise, change, or modify this Privacy Policy at any time. You should check this Web Site periodically to see if any recent changes to this Privacy Policy have occurred. 

HOW CAN I CONTACT YOU REGARDING PRIVACY POLICY ?

If you have any questions or concerns regarding your privacy or the Privacy Policy you can send a request with your concerns or any further questions to us by using the contact information provided below:

 

 

 

Sugarlife MFG -  247 36 Ave NE - Calgary, AB 
 
1-403-889-7433 - Hello@sugarlifesnowboards.com 


OUR COMMITMENT TO SECURITY OF YOUR PERSONAL INFORMATION

We want you to have continuing trust in Sugarlife and in our products and services and, so, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure your personal information.

 

In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

 

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.